Items are processed within 3-5 business days of purchase. Items are then shipped through the United States Postal Service either First Class, Priority Shipping, or Flat rate international (to Canada and Australia). Shipping time is additional to the 3-5 business days of processing. Shipping price is based off of weight (or flat rate if international). Free shipping for domestic purchases of $100 and over, or international purchases of $250 and over.
We hope you are loving your new items from The Pink Spur, but if they happen to not work out, that’s okay! We accept returns and exchanges. Items must be sent back to us within 14 days of the delivery confirmation date (the day your item(s) arrive). Items must have original tags intact, be unworn, undamaged, and unwashed. Items received without tags, with damage, visible signs of wear and tear, or washed will not be accepted for return or exchange!
ALL SALE/CLEARANCE ITEMS ARE FINAL SALE AND WILL NOT BE ACCEPTED FOR EXCHANGE OR RETURN! INCLUDING ITEMS BOUGHT WITH DISCOUNT CODES OF 20% OFF OR MORE. NO RETURNS/EXCHANGES ON CONSUMABLE GOODS, HOME DECOR/GIFT ITEMS (DECOR, DRINKWARE, DRINK SLEEVES, ETC)
***Original shipping fees are non-refundable, and customers are responsible for return shipping costs.***
Shoe return: Please do not ship shoes back in the box they came in, if a box is provided. Please place shoes back in their box, and send them enclosed in another box, as not to ruin the box they come in. Shoes that are returned in a taped shoe box with a USPS label on the shoe box, will not be accepted for return.
If you receive a damaged package or item, it must be reported via email to email@example.com within 5 days of delivery. Please contact us via email before returning any damaged goods for further assistance on return details.
PO Box 386
Flagler, CO. 80815
We accept both credit/debit cards through Square and PayPal.